Feedback from a Liverpool Outreach Family Support Worker

We recently got an email from an Outreach Family Support Worker in Liverpool regarding one of the mums (named Victoria) Safe Families Mersey has supported, saying: 

Please see below some of the comments Victoria has made regarding Safe Families at EHAT review meetings and in her evaluation form:

“I love it; it is the best thing to come into my life in a long time and one of the most positive things.”

“It is the best thing ever! It’s the people, not just the break, and we on go days out and the children get experiences they wouldn’t usually have!”

“The referral to Safe Families has given me some ‘me’ time and it’s a great thing for my children to do new things.”

I would also like to take this opportunity to thank Safe Families for the work that has been undertaken with Victoria and her children – it has been invaluable and you can see the huge positive impact it has had on the whole family and has enabled us to work with and support Victoria more effectively as she has that level of support from yourselves every other week. I have found it extremely useful having Gemma (Safe Families Family Coach) attending the EHAT review meetings to feedback on behalf of Safe Families and would you be able to let the volunteers know how much of a difference they have made to Victoria and her family and how grateful we are for their support.

Thank you 


Kate Norris – Outreach Family Support Worker

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