Make a Referral

img-handoverSafe Families is currently accepting referrals from specific local authorities relating to families living in/around the North East, Mersey, Greater Manchester, the Midlands, the South Coast, Scotland and Wales.

To make a referral contact:

(Mon-Fri office hours)

Midlands 0115 922 7593 /

Greater Manchester 0161 413 5130 /

Mersey 0151 334 4473 /

North East 0191 707 0033 /

South Coast 023 8225 0131 /

Scotland 0131 603 8430 /

Wales 02921 660555 /

  • Phone the referral hotline or use our referral app. A member of our trained staff will discuss your referral.
  • If the referral meets our thresholds, you will be asked to email to us a completed referral form.
  • One of our team members will contact the family and confirm their support needs.
  • If other agencies are involved with the family, they may be contacted as/when relevant.
  • In addition, one of our registered social workers may carry out an initial visit, which you could choose to attend.
  • One of our volunteers will be matched with the family based on the family’s situation and the volunteer’s experience.
  • Support goals and timeframes are agreed between our staff, the referred family and assigned volunteer(s). Consent forms are also signed by the family.